COVID-19

  • COVID-19 Coronavirus Statement

    We are globally facing a pandemic affecting businesses of all sizes, and communities of all makeups. Please read on to see how we are supporting our customers at NMA Training and Coaching Providers during these difficult times.

    About the Training industry

    Specifically for the Training industry, there has been and will be a severe impact on our ability to function as normal.

    The guidance we have received from the relevant bodies at this time is that faced to face trainer operations are shut down for the interim.

    Our personal efforts in supporting you at NMA Training and Coaching Providers

    With regards to our office opening hours, we are closed to the public, however you can still contact us by emailing info@nma-training.co.uk

    Our trainer safety and wellbeing is of great importance to us. As such, our trainers will be working remotely. We have software in place to support our clients and will be increasing our online learning facilities so you can continue to receive top class training from the safety of your home

    Cancellations and rebookings

    You, our valued customers are also vital to our success in these uncertain times. We understand that there may be occasion to cancel/alter dates of appointments with us. As such, we have the following policy in place:

    We are offering store credit/rebooking options

    The full details of our refund policy are as follows:

    For customers that have already booked and paid for training with us, this will get transferred to a later course. If you are unable to attend the later date a full refund will be issued or credit towards to the next available course.

    Contacting Us

    We can be contacted by the following methods:

    Email – info@nma-training.co.uk

    Useful Links

    For helpful advice and input on the Coronavirus, please check out some useful links below:

    Gov.uk

    FSB (Federation of Small Businesses)

    NHS Coronavirus Overview

    Thank You

    In this period of uncertainty, we are grateful for your continued custom and patience. As we work our way through this together, we hope you, your colleagues and loved ones remain safe